Case study
Leading acceptance testing for a new retail back office
Context and objectives
The retail excellence department of a luxury leather goods and fashion house is leading the international migration of its Oracle Xstore point-of-sale solution, with a major version upgrade, while building a new back office application on that foundation.
France opens the rollout, with a critical deadline tied to the opening of a major Parisian flagship. The house is looking for a test lead able to secure the functional quality of the back office and its adoption by the boutique teams.
Assignment
An experienced retail functional testing consultant, bilingual in English, is mobilised for 12 months full time, with two remote days a week, as UAT lead for the back office: writing the test plans, formalising the business rules, running workshops with stakeholders, organising the acceptance sessions, prioritising defects and tracking fixes with the technical teams and the integrator, through to supporting the teams as they take up the tool.
Results
- Test plans, scenarios and acceptance criteria written and validated across the whole back office scope
- Business rules mapped and documented, shared between business, technical teams and the integrator
- Acceptance sessions held on schedule and the tool adopted by the teams before the Parisian flagship opening
Company profile
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